The Game of Work / Coonradt 69-76

71 Great managers constantly seek to minimize uncertainty. Chuck Coonradt.

72. Before we develop our goals, we must establish certain criteria about our field of play.

73 You can't go out and start playing until your field of play is clearly and completely established. The boundaries must be in place before you can set the goals and begin to play the game.

76 Sometimes we find ourselves in a field of play shaped like a doughnut. We have a large are of responsibility and small are of authority. This is the frustration of many people in administrative roles or staff positions who are given broad parameters of what line management expects but little authority to carry out those expectations.