The Game of Work / Coonradt 49-55

51 When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates. Thomas S. Monson

55. Effective feedback is accompanied by its own set of terms, and the most important term is the Result-to-Resources Ratio--how much is being accomplished with the resources available. Successful managers have the capability of generating a greater results with the same amount of resources, or the same result with fewer resources. If they cannot measure it, they simply cannot do it, at least not on a regular, planned basis.

All managers, whether they manage many people or just themselves, much make a list of all resources available to them--budget, person-hours, computer time, inventory, supplies, and so on. When you get right down to it, managers are people who turn resources into results.