The Game of Work / Coonradt 39-40

40 First, measurement is relevant to the process. It tells you what happened, especially on the bottom line.

Second, measurement is usually exact. By that I mean when you measure something, you get the real numbers. You know where you stand. You are always better off when you know where you stand.

Third, exact measurements make work as enjoyable as play because participants have a way to win. When specific measurements are employed, it suddenly becomes possible for the employee to win.

There is no way to win without a score. There are three kinds of workers or players.

1. Those who know they are winning.

2. Those who know they are losing

3.Those who don't know the score.

It is a fact of life that those who keep score, whether they are winning or losing, win more over the long run.