The Game of Work / Coonradt 8-10

10 Scorekeeping is an effective form of motivation if it is objective, self-administered, and peer audited. Everyday, everybody needs to know whether they are winning or losing.

Feedback is the breakfast of champions. People who want to get ahead, who want to win, who want to improve and get the job done--these people want feedback. If you don't think feedback is important, go count the mirrors in your house.

If you want to improve the quality of performance in any area, you simply improve or increase the frequency of feedback.