The Pursuit of WOW/Peters 104-107

105 Just show one's face for 10 or 15 minutes... and the who world would have started spinning in the opposite direction.

 

 107 Just a 10-15 minutes--900 ticks of the clock, max--effort would literally have launched the entire operation in a brand-new refreshed direction.

 

 New England Securities...employees are encouraged to...

• Take risks. Don't Play it safe
• Make mistakes. Don't try to avoid them
• Take initiative. Don't wait for instructions.
• Spend energy on solutions, not on emotions.
• Shoot for total quality. Don't shave standards
• Break things. Welcome destruction. It's the first step in the creative process.
• Focus on opportunities, not problems.
• Experiment
• Take personal responsibility for fixing things. Don't blame others for what you don't like.
• Try easier, not harder.
• Stay calm
• Smile
• Have fun.