The Pursuit of WOW/Peters 57-64

62 Robert Fulghum/"All I really need to know I learned in Kindergarten" and suggests our business enterprises might run more effectively if we took a regular afternoon break for cookies and milk.

64 The new three Rs...Reputation, Resume, and Rolodex.

Today you are as good as those who swear publicly by your work (Reputation), the skills and results you can confidently and concisely brag about (Resume), and the number of contacts you maintain in your professional sphere of interest. (Rolodex)