Intellectual Capital/Stewart 121-123

122 Each of them recognized that the information and knowledge people use in their work is at least as important as any piece of equipment or truckload of material they use, and, like equipment or materials, can be managed more productively.

123 Knowledge should flow quickly and easily between functions.

When value is created in the field, your smartest people belong there, not tethered to their desks. They need both authority and knowledge.