Intellectual Capital/Stewart 46-50

47 The rise of the knowledge worker fundamentally alters the nature of work and the agenda of management. Managers are custodians; they protect and care for the assets of a corporation, when the assets are intellectual, the manager’s job changes.

49 When work is about knowledge, the professional model of organizational design inevitably begins to supersede the bureaucratic.

The trend away from standardized mass production toward specialized knowledge work makes command-and-control management less necessary—a good thing, too, because it’s also less feasible.

50…but the language of management is increasingly nonfinancial.