Intellectual Capital/Stewart 36-43

37 Knowledge work—the work of planning, supervising, scheduling, and managing—has become part of the job description of the hourly workers.

38 Information is, probably, the most important raw material you need to do your job.

41 An ever-growing percentage of people are “knowledge workers.” Information and knowledge are both the raw material of their labor and its product.

Knowledge-intensive companies—those that have 40 percent or more knowledge workers—account for 28 percent of total U.S. employment, but in the last half decade they produced fully 43 percent of new employment growth.

It’s not only that more people do knowledge work; also increasing is the knowledge content of all work.