GOOD TO GREAT/COLLINS 10-12

12 FLYWHEEL OF GTG

LEVEL 5 LEADERSHIP..Self-effacing, quiet, reserved, even shy--these leaders are a paradoxical blend of personal humility and professional will. They are more like Lincoln and Socrates than Patton or Caesar.

FIRST WHO...THEN WHAT ...they first got the right people on the bus, the wrong people office the bus, and the right people in the right seats--and then they figured out where to drive it. The old adage "People are your most important asset" turns out to be wrong. People are not your most important asset. The right people are.

CONFRONT THE BRUTAL FACTS (YET NEVER LOSE FAITH) You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time have the discipline to confront the most brutal facts of your current reality, whatever they might be.

THE HEDGEHOG CONCEPT (SIMPLICITY WITHIN THE THREE CIRCLES) And if you cannot be the best in the world at your core business, then your core business absolutely cannot form the basis of a great company.

A CULTURE OF DISCIPLINE. All companies have a culture, some companies have discipline, but few companies have a culture of discipline. When you have disciplined people, you don't need hierarchy. When you have disciplined thought, you don't need bureaucracy. When you have disciplined action, you don't need excessive controls. When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great performance.

TECHNOLOGY ACCELERATORS gtg...They never use technology as the primary means of igniting a transformation. Yet, paradoxically, they are pioneers in the application of carefully selected technologies. We learned that technology by itself is never a primary, root cause of either greatness or decline.