Intellectual Capital/Stewart 16-21

18 You would be hard-pressed to find a single industry, a single company, a single organization of any kind, that has not become more “information-intensive”—dependent on knowledge as a source of what attracts customers and clients and on information technology as a means of running the place.

20 If you want to figure out what a business is doing, follow the money. The trail leads straight to information.

21 …year one of the information age…ever since, companies have spent more money on equipment that gathers, processes, analyzes, and distributes information than on machines that stamp, cut, assemble, lift, and otherwise manipulate the physical world.