The World Is Flat/Friedman p.191-212

200 The world has been flattened. As a result of the triple convergence, global collaboration and competition – between individuals and individuals, companies and individuals, companies and companies, and companies and customers-have been make cheaper, easier, more friction-free, and more productive for more people from more corners of the earth that at any time in the history of the world.

200 I mean an era in which technology will literally transform every aspect of business, every aspect of life and every aspect of society.

201 Because when the world start to move from a primarily vertical (command and control) value-creation model to an increasingly horizontal (connect & collaborate) creation model, it doesn’t affect just how business gets done. It affects everything

205 one person’s economic liberation could be another’s unemployment.

211 We have grown addicted to our high salaries, and now we are really going to have to earn them…CEO
212 From command and control to collaborate and connect