The World Is Flat/Friedman Notes: 175-177

175 A new, flatter, global playing field. As this new playing field become established, both businesses and individuals began to adopt new habits, skills, and processes to get the most out of it.

THE TRIPLE CONVERGENCE

CONVERGENCE I—Work Flow software & hardware & web…makes it possible for parties to collaborate in real time regardless of geography, distance or even language

176 The net result of this convergence was the creation of a global, Web-enabled playing field that allows for multiple forms of collaboration-the sharing of knowledge and work-in real time, without regard to geography, distance, or, in the near future, even language. No, not everyone has access yet to this platform, this playing field , but it is open today to more people in more places on more days in more ways than anything like it ever before in the in history of the world.

177 CONVERGENCE II— Introducing new technology alone is never enough. The big spurts in productivity come when a new technology is combined with new ways of doing business.